CitrusBurn Refund Policy
Last Updated: February 1, 2026
60-Day CitrusBurn Money-Back Guarantee
We are so confident in CitrusBurn that every purchase is backed by our ironclad 60-day money-back guarantee. If you are not completely satisfied with your CitrusBurn results, we will refund 100% of your purchase price.
60-Day Window
Full 60 days from the date of your CitrusBurn purchase to request a refund
No Questions Asked
Return CitrusBurn for any reason, even if the bottles are empty
Easy Process
Simply email CitrusBurn support to start your refund
CitrusBurn Guarantee Overview
At CitrusBurn, your satisfaction is our top priority. We believe in the quality and effectiveness of CitrusBurn so much that we stand behind every bottle with a 60-day, no-risk, 100% money-back guarantee. If CitrusBurn doesn't meet your expectations for any reason, you're entitled to a complete refund of the purchase price.
How to Request a CitrusBurn Refund
To initiate a CitrusBurn refund, follow these steps:
- Contact CitrusBurn Customer Support: Email us at support@citrusburn.com or call 1-800-CITRUS-1 within 60 days of your CitrusBurn purchase date.
- Provide Your CitrusBurn Order Information: Include your order number, full name, and email address associated with your CitrusBurn account.
- Return the CitrusBurn Product: Ship the CitrusBurn bottles (even if empty) to the return address provided by our support team. Customer is responsible for return shipping costs.
- Receive Your Refund: Once we receive the returned CitrusBurn product, your refund will be processed within 5-7 business days. The refund will be credited to your original payment method.
Refund Conditions
- CitrusBurn refund requests must be made within 60 days of the original purchase date
- The returned CitrusBurn product must include all bottles from the original order (empty bottles are accepted)
- Only one CitrusBurn refund per customer per household
- Shipping costs for returning CitrusBurn are the responsibility of the customer
- Refunds are issued to the original CitrusBurn payment method only
- CitrusBurn refunds do not cover the original shipping cost if applicable
Damaged or Defective CitrusBurn Products
If you receive a damaged or defective CitrusBurn product, please contact us immediately at support@citrusburn.com. CitrusBurn will send a replacement at no additional cost or issue a full refund, including any shipping charges. Please include photos of the damaged CitrusBurn product for our records.
Contact CitrusBurn
For refund inquiries, contact the CitrusBurn customer support team:
- Email: support@citrusburn.com
- Phone: 1-800-CITRUS-1
- Hours: Monday - Friday, 9:00 AM - 6:00 PM EST